At Midstate Roofing LLC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website. By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, and other details you provide through forms, phone calls, or inquiries.
• Usage Data: Your IP address, browser type, device information, time spent on our site, pages visited, referring websites, and other technical data collected automatically.
• Communication Data: Records of your communications with us, including emails, phone calls, and messages through our contact forms.
• Necessary Cookies: Small data files stored on your device to enhance your browsing experience and enable core website functionality.

Analytics and Tracking Technologies

GDPR-Compliant Analytics: Our website uses Independent Analytics, a privacy-focused, GDPR-compliant analytics service that operates without cookies or personal data collection. This service provides us with aggregated visitor statistics such as page views, traffic sources, and general geographic regions (country/state level only) without tracking individual users or storing personal identifiers.

Strictly Necessary Cookies: We use essential cookies required for core website functionality, including secure user sessions, form submissions, and security features. These cookies are necessary for the website to function properly and do not require consent under GDPR Article 6(1)(f) as they serve our legitimate interest in providing a functional website.

No Third-Party Tracking: We do not use Google Analytics, Facebook Pixel, or other third-party tracking services that collect personal data or create user profiles.

How We Use Your Information

We use your information to:

• Provide, operate, and improve our website and services
• Respond to inquiries, quotes, or service requests
• Process orders and manage customer relationships
• Send updates, promotions, or other relevant communications (only if you have opted-in)
• Analyze site performance and monitor usage trends through privacy-compliant methods
• Maintain security and prevent fraud
• Comply with legal obligations and protect our rights

SMS/MMS Communications

Opt-In Communications: If you opt-in to receive SMS/MMS messages from us, we will use your mobile phone number to send you service updates, promotional offers, appointment reminders, and other relevant communications.

Data Protection: Your mobile phone contact information will not be shared or sold to third parties for marketing purposes. We may share this information with our authorized service providers who assist in delivering SMS/MMS services, but only under strict confidentiality agreements.

Opt-Out Rights: You can opt-out of SMS/MMS communications at any time by:

• Replying STOP to any message
• Contacting us at 570-847-4064
• Emailing us at msroof552@gmail.com
• Using our Contact Form

Message and Data Rates: Standard message and data rates may apply. Message frequency varies based on your preferences and our communications schedule.

How We Share Your Information

We do not sell or trade your personal information. However, we may share it with:

• Service Providers: Trusted partners who assist with website operations, payment processing, SMS/MMS delivery, customer support, or other business functions, all under strict confidentiality agreements.
• Legal Requirements: If required by law, court order, or to protect our legal rights, we may disclose personal information to comply with legal obligations or respond to lawful requests from public authorities.
• Business Transfers: In case of a merger, acquisition, sale, or transfer of assets, your information may be transferred as part of the business transaction, subject to the same privacy protections.
• With Your Consent: We may share your information for other purposes with your explicit consent.

Data Retention and Security

We retain personal data only as long as necessary to provide services, fulfill the purposes outlined in this policy, and meet legal obligations. We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights and Choices

Depending on your location, you may have the following rights:

• Access and Correction: Request access to the personal data we hold about you and correct any inaccuracies.
• Opt-Out: Unsubscribe from marketing communications (email or SMS/MMS) at any time using the unsubscribe mechanisms provided.
• Deletion: Request deletion of your personal information, subject to legal and business obligations.
• Data Portability: Obtain a copy of your data in a structured, commonly used format.
• Restriction of Processing: Request that we limit how we process your personal data in certain circumstances.
• Objection: Object to processing of your personal data for direct marketing purposes.

If you would like to exercise these rights, please contact us by phone at 570-847-4064 or email a request to msroof552@gmail.com.

International Data Transfers

If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.

Links to Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing personal information.

Children's Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal data from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with a revised "Effective Date" at the top of the policy. For material changes, we may provide additional notice through email or prominent website notices. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Midstate Roofing LLC

Address: 552 Mountain Rd, Dalmatia, PA 17017

Phone: 570-847-4064

Email: msroof552@gmail.com

Or send us a message via our Contact Form

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